Refund policy

Thank you for shopping with Elyria. Due to the nature of our beauty and personal care products, we maintain a strict no-refund policy. Please review the following policy carefully before making a purchase.

1. No Refunds

All purchases made through Elyria are final sale. We do not offer refunds for any orders, including but not limited to situations involving change of mind, dissatisfaction with the product, or incorrect product selection by the customer.

2. Damaged or Incorrect Items

If you receive a product that is damaged during shipping or incorrect, please contact our support team within 48 hours of delivery.

To process your request, you must provide:

  • Your order number

  • Clear photos of the product and packaging

  • A description of the issue

Once verified, Elyria may provide a replacement product at no additional cost. Refunds will not be issued.

3. Order Cancellations

Orders are processed quickly to ensure fast shipping. Once an order has been placed, it cannot be canceled or modified.

4. Returned Packages

If a package is returned to us due to:

  • incorrect address provided by the customer

  • failed delivery attempts

  • refusal of delivery

the customer may be responsible for additional shipping fees to have the order re-shipped.

5. Product Use and Expectations

Results from beauty and skincare products may vary between individuals. Elyria does not guarantee specific results, and variations in effectiveness do not qualify for refunds or returns.

6. Contact

For any questions regarding your order, please contact our support team:

Email: rishabhbusinessuse@gmail.com

By completing a purchase on our website, you acknowledge that you have read, understood, and agreed to this No Refund Return Policy.